LR Computer Services embodies a service company that is dedicated to constant improvement in service, knowledge share and cooperation. My company has been working with Lance since 2007; he has advised us through our network plan, purchase and connection of new computers and support partners. He has been our uncompromising partner and, for all intents and purposes occasionally acted as if he were our CIO.
As a small to medium sized business that needed to quickly upgrade its internal systems and IT offerings, LR Computer Services has been integral in helping us overhaul our IT infrastructure to keep up with our growing needs. The support we have received via remote and onsite assistance as we implemented improvements to our systems has been nothing short of exceptional. LR Computer Services’ monitoring has been a source of great comfort to me. My workstations are remotely monitored on a daily basis and if I have any computer issues Lance quickly calls me back and 99% of the time corrects the problem remotely in just minutes. Recently, when the 1% occurred he was at my office within a half hour and the problem was corrected then and there.
LR Computer Services has reduced our IT costs and made us more productive. The service is always prompt, if not immediate, and we couldn’t be happier!
Lance has embraced a forward thinking philosophy in establishing disaster relief plans. When we experienced a server failure their plan for our hardware placement and record backup prevented a complete company shutdown, while their quick response and ‘good neighbor’ practice had my company up and running less than a day after the crash.
As a long time customer of LR Computer Services, our company relies on their expertise. They have helped us manage all types of software and hardware installations, repairs, and troubleshooting (both onsite and remotely), and when required, they have worked tirelessly day and night, through weekends and holidays, to ensure that our systems are running smoothly. Their knowledge of our various software applications gives us the confidence to let Lance maintain our computer systems so we can concentrate on generating revenue and running all of the other aspects of our business without having to concern ourselves with the those issues.
Once LR Computer Services added ISP to their list of services I did not hesitate to make them our primary provider. Since moving our connection to LR Computer Services we have seen unparalleled speed and continuity and because of our history I know that I can trust the security and integrity without hesitation.
LR Computer Services has been a real asset to John Bunning Transfer, and to me personally. I wholeheartedly endorse them and am happy to give them this testimonial.
John Bunning Transfer Company, Inc